Prepaid electricity consumers sweltering under regular disconnections, report finds

Press/Media

Description

In short: The experiences of First Nations customers accessing electricity via prepayment arrangements has been investigated for the first time in a new report. 

Researchers found frequent disconnections occur during hot temperatures, "undermining health, wellbeing and economic participation". 


What's next? The report will be tabled in parliament today, calling on the federal government to establish a priority services register and greater protection from disconnections during extreme heat.

Subject

Prepayment for electricity

Period3 Nov 2025

Media coverage

1

Media coverage

  • TitlePrepaid electricity consumers sweltering under regular disconnections, report finds
    Degree of recognitionNational
    Media name/outletABC News
    Media typeNews
    Country/TerritoryAustralia
    Date3/11/25
    DescriptionIn short: The experiences of First Nations customers accessing electricity via prepayment arrangements has been investigated for the first time in a new report.

    Researchers found frequent disconnections occur during hot temperatures, "undermining health, wellbeing and economic participation".

    What's next? The report will be tabled in parliament today, calling on the federal government to establish a priority services register and greater protection from disconnections during extreme heat.
    Producer/AuthorKirstie Wellauer and Kris Flanders
    URLhttps://www.abc.net.au/news/2025-11-03/first-nations-right-to-power/105941906
    PersonsTom Longden