Abstract
Service Delivery Reform (SDR) is a collaborative partnership among the Human Services agencies in the Western Sydney LHD region. SDR is a NSW Government initiative which aims to improve the coordination of, and communication among, government agencies to improve service delivery to vulnerable people. A multidisciplinary team of researchers at Western Sydney University was commissioned to evaluate SDR in Western Sydney, with particular reference to Making a Safe Home (MaSH), Vulnerable Families (VF), and the Middle Years Project (MYP), as well as the governance processes themselves. MaSH supports families where there is neglect of children and a risk of their removal to Out of Home Care (OOHC). VF aligns resources across and within WSLHD and FACS to improve health outcomes by responding to the needs of children and families in a timely way. MYP supports children from two primary schools in the region in their transition to high school. Western Sydney SDR was evaluated using realist evaluation.
| Original language | English |
|---|---|
| Place of Publication | Penrith, N.S.W. |
| Publisher | Western Sydney University |
| Number of pages | 22 |
| Publication status | Published - 2018 |
Bibliographical note
All rights reserved. Although University of Western Sydney holds a copyright of this report, permission is granted to trainers and service providers to use the report within their own agencies or workplace settings for educational and training purposes, subject to acknowledgement of this source.Keywords
- New South Wales
- children
- community health services
- families
- public welfare administration
- services for