A comparative analysis of knowledge management in SMEs

Maria R. Lee, Yi-Chen Lan

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    2 Citations (Scopus)

    Abstract

    ![CDATA[Organizations have long been acknowledged that knowledge management (KM) is an important aspiring tool for gaining competitive advantages and improving performance. However, many small and medium-sized enterprises (SMEs) face the issues of recognition of real benefits, participation of advancement and transformation. Therefore, they are usually encountering ambiguity and uncertainty of adopting and implementing KM. This study is extended to SMEs along with incubated companies and micro-businesses, and conducts a comparative analysis of KM in SMEs in Taiwan and Hong Kong. The research results indicate that a successful KM implementation depends on a harmonious amalgamation of infrastructure and process capabilities, including technology, culture, and organizational structure. This analysis may also help in understanding the impact of knowledge sharing between government and SMEs, and creating new business values for SMEs.]]
    Original languageEnglish
    Title of host publicationInformation Systems: Modeling, Development, and Integration: Third International United Information Systems Conference (UNISCON 2009): Sydney, Australia, 21-24 April, 2009. Proceedings
    PublisherSpringer
    Pages487-495
    Number of pages9
    ISBN (Print)9783642011115
    DOIs
    Publication statusPublished - 2009
    EventInternational United Information Systems Conference -
    Duration: 1 Jan 2013 → …

    Publication series

    Name
    ISSN (Print)1865-1348

    Conference

    ConferenceInternational United Information Systems Conference
    Period1/01/13 → …

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