A Report on the Experience of Racism for Uber Riders and Drivers

Awais Piracha; Karen Connelly; Kevin Dunn; Yin Paradies; Rachel Sharples; Amanuel Elias; Don MacKenzie; Craig McGarty; Susanna Rouillard

doi:10.56311/BFXV3831

A Report on the Experience of Racism for Uber Riders and Drivers

Awais Piracha, Karen Connelly, Kevin Dunn, Yin Paradies, Rachel Sharples, Amanuel Elias, Don MacKenzie, Craig McGarty, Susanna Rouillard

School of Social Sciences

Research output: Book/Research Report › Research report

Abstract

This project investigates experiences of racism in Uber, among both riders anddrivers in Melbourne, Australia. The research was conducted between November2022 and February 2023, and consisted of two case studies:

Case study 1 investigated racism in the experiences of Uber riders (passengers)using field testing methodology. It generated the first Australian data ondifferential outcomes for Uber riders across three ethnic groups: white Australian,East Asian Australian and African Australian. It also provided data on thegeographic distribution of the rides based on the ethnicity of the riders.

Case study 2 employed focus groups to investigate Uber drivers’ experiences ofracism. It explored migrant Uber drivers’ positive and negative experiences ofdriving, including experiences of racism.

Original language	English
Publisher	The Centre for Resilient and Inclusive Societies
Number of pages	21
DOIs	https://doi.org/10.56311/BFXV3831
Publication status	Published - 2025

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abstract = "This project investigates experiences of racism in Uber, among both riders anddrivers in Melbourne, Australia. The research was conducted between November2022 and February 2023, and consisted of two case studies:Case study 1 investigated racism in the experiences of Uber riders (passengers)using field testing methodology. It generated the first Australian data ondifferential outcomes for Uber riders across three ethnic groups: white Australian,East Asian Australian and African Australian. It also provided data on thegeographic distribution of the rides based on the ethnicity of the riders. Case study 2 employed focus groups to investigate Uber drivers{\textquoteright} experiences ofracism. It explored migrant Uber drivers{\textquoteright} positive and negative experiences ofdriving, including experiences of racism.",

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AU - McGarty, Craig

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A Report on the Experience of Racism for Uber Riders and Drivers

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