A window into their world: how video visits facilitate father-child relationships

Maintaining the parent–child relationship while a parent is incarcerated is critical to the well-being of both parent and child. There is some evidence that video visits can be beneficial when they are used to supplement rather than replace in-person visits. This study explores how video visits support the father–child relationship during parental incarceration. Research was conducted with two public prisons in New South Wales, Australia, during the period of COVID-19 restrictions. Interviews with children’s carers (n = 17) and fathers (n = 27) were analysed to identify the ways fathers engaged with their children and the benefits of the relationship. Three themes were identified: show and tell, which explored how the visual element of video visits contributed to parent–child interactions; part of their world, which identified how video visits became integrated into children’s everyday lives; and along for the ride, which focused on child-initiated interactions. Challenges of using video visits were also explored in two themes: difficulty engaging, which showed how fathers and children can struggle to communicate and interact, and timing and transitions, which highlighted how video visits could be difficult or disruptive to children’s mood and routines. Overall, video visits were perceived as enabling interactions that strengthened the engagement and relationship between the father and child.