Assessing privatized airport performance from stakeholder viewpoints : a study of Sydney Airport

Dorothea Zakrzewski

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[Airport privatization has led to the emergence of new industry players enabling them, it is claimed, to raise additional capital, improve efficiency, reduce costs, generate new revenue streams and engage in new commercial airport investments in the market economy. A question remains about the impact and benefit of airport privatization reforms on stakeholder groups. It is also debatable how overall privatized airport performance can be formally assessed. This chapter reports the perceptions of key stakeholder groups on the privatization of Sydney Airport. Preliminary attributes and indicators of the airport performance stakeholder model, with an emphasis on assessing privatized airport performance from stakeholders’ perspectives are considered. A qualitative paradigm was applied to this field research. Leximancer data mining software was used for the thematic analysis of the interviews conducted with key Sydney Airport stakeholders.]]
    Original languageEnglish
    Title of host publicationProceedings of the 12th Annual World Conference Air Transport Research Society (ATRS), held in Athens, Greece, 6-10 July, 2008
    PublisherATRS
    Number of pages20
    Publication statusPublished - 2008
    EventAir Transport Research Society. Conference -
    Duration: 1 Jan 2008 → …

    Conference

    ConferenceAir Transport Research Society. Conference
    Period1/01/08 → …

    Keywords

    • Kingsford-Smith Airport (Sydney, N.S.W.)
    • Sydney, N.S.W.
    • privatization
    • airports
    • organizational change
    • performance

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