Barriers to adopting ICT and e-commerce with SMEs in developing countries : an exploratory study in Sri Lanka

Mahesha Kapurubandara, Robyn Lawson

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[Research indicates that e-commerce offers a promising way for organizations to meet challenges of an ever-changing environment. However, the few available studies related to SMEs in developing countries reveal that they lag behind and are skeptical about adopting the technologies irrespective of their effectiveness. Literature reveals many significant reasons contributing towards this reluctance. The various factors identified as causes for the reticence can be broadly classified as Internal Barriers and External Barriers. Internal Barriers can be resolved within the organization by the organization itself, while External Barriers need to be addressed either by government intervention or by collaboration of SMEs. This paper presents a model for barriers to adoption of ICT and e-commerce, collected from the available literature and the results of an exploratory pilot studies and subsequent survey. In addition to the barriers facing SMEs, this research identifies the relevant support required by SMEs in a develping country, Sri Lanka. The methodology and initial issues found in the study are also discussed.]]
    Original languageEnglish
    Title of host publicationProceedings of the 2006 Collector Conference on Electronic Commerce
    PublisherCollector Group
    Number of pages1
    ISBN (Print)1920927492
    Publication statusPublished - 2006
    EventCollaborative Electronic Commerce Technology and Research -
    Duration: 1 Jan 2006 → …

    Conference

    ConferenceCollaborative Electronic Commerce Technology and Research
    Period1/01/06 → …

    Keywords

    • electronic commerce
    • information technology
    • small business
    • developing countries
    • case studies
    • Sri Lanka

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