Abstract
Traditionally, investment programmes (and projects) determine their level of success mainly against cost, quality and time of delivery, and not on a full characterisation of benefits or impacts delivered. Targeting clarification of impacts and benefits, known as benefits realisation, is emerging as a method to assist organisations to manage whole life cycle of programmes (Glynne, 2007), from development, construction and facilities management, to operations management and back-office services delivery.
Original language | English |
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Title of host publication | Improving Healthcare through Built Environment Infrastructure |
Editors | Mike Kagioglou, Patricia Tzortzopoulos |
Place of Publication | U.K. |
Publisher | Wiley-Blackwell |
Pages | 166-195 |
Number of pages | 30 |
ISBN (Print) | 9781405158657 |
DOIs | |
Publication status | Published - 2010 |
Keywords
- health facilities
- infrastructure (economics)
- investments
- medical care