Benefits realisation : planning and evaluating healthcare infrastructures and services

Stelios Sapountzis, Kathryn Yates, Jose Barreiro Lima, Mike Kagioglou

Research output: Chapter in Book / Conference PaperChapter

6 Citations (Scopus)

Abstract

Traditionally, investment programmes (and projects) determine their level of success mainly against cost, quality and time of delivery, and not on a full characterisation of benefits or impacts delivered. Targeting clarification of impacts and benefits, known as benefits realisation, is emerging as a method to assist organisations to manage whole life cycle of programmes (Glynne, 2007), from development, construction and facilities management, to operations management and back-office services delivery.
Original languageEnglish
Title of host publicationImproving Healthcare through Built Environment Infrastructure
EditorsMike Kagioglou, Patricia Tzortzopoulos
Place of PublicationU.K.
PublisherWiley-Blackwell
Pages166-195
Number of pages30
ISBN (Print)9781405158657
DOIs
Publication statusPublished - 2010

Keywords

  • health facilities
  • infrastructure (economics)
  • investments
  • medical care

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