Capability maturity modelling of construction e-business processes

Srinath Perera, Anushi Rodrigo

Research output: Chapter in Book / Conference PaperChapter

2 Citations (Scopus)

Abstract

The Construction sector is a major part of the UK economy which contributes some 7% of GDP which is worth about £110 billion per annum, comprising of three main sub sectors: commercial and social, residential and infrastructure (GCS, 2011). However, it has long been seen as an inefficient and underachieving industry (Latham, 1994; Egan, 1998; Fairclough, 2002; GCS, 2011). There has been stream of reports published which identify the need of performance improvement in the construction industry (Latham, 1994; Egan, 1998; 2002; Fairclough, 2002). Many authors recommend that the industry should pay greater attention to processes and organisations should move towards a focus of ‘process thinking’ in order to achieve desired improvements (Latham, 1994; Egan, 1998; 2002; Atkin et al., 2003; Harris and McCaffer, 2013). Electronic business (e-business) is defined as a means of developing new ways of carrying out business activities with the use of Information and Communication Technologies (ICTs) (Li, 2007). It has become a significant source of innovation for modern businesses in every industry including Construction. e-Business is an innovative approach for traditional construction organisations to gain competitive advantages and product, process and performance improvements. It has substantial benefits for every type of organisation.e-Business processes can play important roles in each stage of a construction project and they have been proven to have the potential to improve many industry processes through time and cost savings (Anumba and Ruikar, 2008; Schneider, 2010; Chaffey, 2011). Construction organisations have strategically redesigned their business processes by complementing ICTs in such a way that the processes are more efficient and effective (Love et al., 2004). Keraminiyage et al. (2008) confirm a relationship between the IT and some of the existing process improvement initiatives. Improved productivity and efficiency in the construction industry would have significant impact on the national economy.
Original languageEnglish
Title of host publicationAdvances in Construction ICT and e-Business
EditorsSrinath Perera, Bingunath Ingirige, Kirti D. Ruikar, Esther A. Obonyo
Place of PublicationU.K.
PublisherRoutledge
Pages263-295
Number of pages33
ISBN (Electronic)9781317427872
ISBN (Print)9781138914582
DOIs
Publication statusPublished - 2017

Keywords

  • capability maturity models
  • construction industry
  • electronic commerce
  • performance

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