Abstract
Purpose – Two main types of models are used worldwide in consideration of the impact of Information Communication Technology (ICT) processes in construction: capability maturity models (CMM) and e-readiness models. The purpose of this paper is to review the structure behind the different models, their applicability to construction and indicate how organisations move between the levels in a CMM. Design/methodology/approach – This study investigates the literature behind eight e-readiness models and 53 CMMs. Findings – The findings indicate 88 per cent of maturity-based CMM models linked to five maturity levels, with the remainder using four. CMMs have common features: the process/application is described by maturity levels; Key Process Areas (KPA) provide the features to allow movement; and the levels are arranged and attained systematically, lowest to highest. Publication dates and trends indicate the rate of CMM publication is increasing (most in 2009), conversely, e-readiness models are not (most published in 2004).
Original language | English |
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Pages (from-to) | 176-194 |
Number of pages | 19 |
Journal | Journal of Financial Management of Property and Construction |
Volume | 17 |
Issue number | 2 |
DOIs | |
Publication status | Published - 2012 |
Keywords
- information technology
- communication
- construction industry