Challenges and solutions in process automation in tertiary education institutes: An Australian case study

Research output: Chapter in Book / Conference PaperConference Paperpeer-review

3 Citations (Scopus)

Abstract

Challenges faced when automating business processes (BPs) in tertiary education sector are manifold. The complexity of the BP, fluid organizational structures, changing policies, limited resources and geographically disperse campuses are a few to list. 'Courses Approval Process' is a complex BP that generally requires considerable cooperation between academics and administrators of the institute. In this paper we present challenges faced and solution provided in automating the courses approval process of University of Western Sydney- (UWS), under the OCAS (Online Course Approval System) project. OCAS was developed in-house by AeIMS research group under the guidance of the academic senate of UWS.

Original languageEnglish
Title of host publicationProceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007
PublisherIEEE Computer Society
Pages1074-1079
Number of pages6
ISBN (Print)0769528414, 9780769528410
DOIs
Publication statusPublished - 2007
Event6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007 - Melbourne, VIC, Australia
Duration: 11 Jul 200713 Jul 2007

Publication series

NameProceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007

Conference

Conference6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007
Country/TerritoryAustralia
CityMelbourne, VIC
Period11/07/0713/07/07

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