Challenges and solutions in process automation in tertiary education institutes : an Australian case study

Research output: Chapter in Book / Conference PaperConference Paper

Abstract

Challenges faced when automating business processes (BPs) in tertiary education sector are manifold. The complexity of the BP, fluid organizational structures, changing policies, limited resources and geographically disperse campuses are a few to list. 'Courses Approval Process' is a complex BP that generally requires considerable cooperation between academics and administrators of the institute. In this paper we present challenges faced and solution provided in automating the courses approval process of University of Western Sydney (UWS), under the OCAS (Online Course Approval System) project. OCAS was developed in-house by AeIMS research group under the guidance of the academic senate of UWS.
Original languageEnglish
Title of host publication6th IEEE/ACIS International Conference on Computer and Information Science : (ICIS 2007) in Conjunction With 1st IEEE/ACIS International Workshop on e-Activity (IWEA 2007) : Proceedings : 11-13 Jul., 2007, Melbourne, Australia
PublisherIEEE
Number of pages6
ISBN (Electronic)9780769528410
ISBN (Print)0769528414
Publication statusPublished - 2007
EventIEEE/ACIS International Conference on Computer and Information Science,IEEE/ACIS International Workshop on e-Activity -
Duration: 1 Jan 2007 → …

Conference

ConferenceIEEE/ACIS International Conference on Computer and Information Science,IEEE/ACIS International Workshop on e-Activity
Period1/01/07 → …

Keywords

  • curricula
  • process control
  • universities and colleges
  • education
  • automation
  • New South Wales
  • Australia
  • case studies
  • Western Sydney (N.S.W.)
  • education, higher
  • Centre for Western Sydney

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