Abstract
![CDATA[It has been argued that the nurse–consumer relationship is central to nursing care. Nurses in general are in continuous and direct contact with consumers and, as such, spend extended periods of time with them. Continuous contact places nurses in a unique position to develop therapeutic relationships with consumers through processes of collaboration, inclusiveness, mutuality and respect. However, there may be times when the relationship nurses have with consumers is tested, placing nurses in a difficult position and facing challenging behaviour (Stein-Parbury 2014). ‘Challenging behaviour’ is a term used by nurses to describe behaviour that disrupts relationships with others and complicates healthcare delivery—for example, aggression, manipulation, self-harm, suicide and psychosis-related behaviour. The terms ‘difficult behaviour’, ‘problem behaviour’, ‘difficult patient’ and ‘behaviours of concern’ have all been used to describe challenging behaviour (Farrell et al. 2010). Challenging behaviour occurs in inpatient units, community settings, emergency departments, general hospitals and primary care settings.]]
Original language | English |
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Title of host publication | Psychiatric and Mental Health Nursing |
Editors | Katie Evans, Debra Nizette, Anthony O'Brien |
Place of Publication | Chatswood, N.S.W. |
Publisher | Elsevier Australia |
Pages | 552-571 |
Number of pages | 20 |
Edition | 4th |
ISBN (Print) | 9780729542319 |
Publication status | Published - 2016 |
Keywords
- psychiatric nursing
- nurse and patient