Characteristics of charitable donors in Australia

Michael Lwin, Ian Phau

Research output: Chapter in Book / Conference PaperConference Paper

Abstract

Decline in government funding for charities led to a new era of marketing for charities in Australia. Operating like businesses, charities contest for a share of the $5.7 billion of household donations. The research investigates the characteristics of Australian charitable donors. Limited empirical research is available in this field and the paper replicates Schlegelmilch et al. (1997) research to develop a better understanding of Australian donors"Ÿ demographics, psychographics and perception of charities. Findings show donors are more likely to be older individuals with higher income, who perceive themselves to be generous and financially secured. They have favourable attitude towards national and international charities, and they are more accepting towards higher administration costs. The research provides a clearer profile of the donor"Ÿs market. Thus donors could be targeted more effectively. The research also identifies major differences between Schlegelmilch et al.'s (1997) British research. The findings indicate that the characteristics of donors differ between each country and more exploration is needed in this field.
Original languageEnglish
Title of host publicationEIRASS 2010: 17th Recent Advances in Retailing and Services Science conference, 2-5 July 2010, Istanbul, Turkey
PublisherEuropean Institute of Retailing and Services Studies
Number of pages22
ISBN (Print)9789068141801
Publication statusPublished - 2010
EventEuropean Institute of Retailing and Services Studies. Conference -
Duration: 1 Jan 2010 → …

Conference

ConferenceEuropean Institute of Retailing and Services Studies. Conference
Period1/01/10 → …

Keywords

  • charities
  • benefactors
  • Australia

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