Combining patient journey modelling and visual multi-agent computer simulation : a conceptual approach to improving knowledge translation in a hospital outpatient department

Joanne Curry, Ann Dadich, Janna-Anneke Fitzgerald, Ante Prodan, Terry Sloan

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    Abstract

    This article focuses on a proposed project that will investigate the integration of two disparate methodologies: patient journey modelling and visual multi-agent simulation, and its impact on the speed and quality of knowledge translation to healthcare stakeholders. Literature describes patient journey modelling and visual simulation as discrete activities. This paper suggests that their combination and their impact on translating knowledge to practitioners are greater than the sum of the two technologies. The test-bed is ambulatory care and the goal is to determine if this approach can improve health services delivery, workflow, and patient outcomes and satisfaction. The multidisciplinary research team is compromised of expertise in patient journey modelling, simulation, and knowledge translation.
    Original languageEnglish
    Title of host publicationAbstracts of the 25th Australian and New Zealand Academy of Management International Conference (ANZAM 2011), 7-9 December 2011, Wellington, New Zealand
    PublisherANZAM
    Number of pages16
    ISBN (Print)9781877040870
    Publication statusPublished - 2011
    EventAustralian and New Zealand Academy of Management. International Conference -
    Duration: 5 Dec 2012 → …

    Conference

    ConferenceAustralian and New Zealand Academy of Management. International Conference
    Period5/12/12 → …

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