Conceptualizing key performance indicators for building critical infrastructure resilience through public-private partnership

Disasters has implications for the sustainable development goals and affect the functional performance of critical infrastructure. Public-private partnership is recognized as a medium to build the resilience of critical infrastructure. While previous literature provides valuable insights into public-private partnerships in building critical infrastructure resilience, key performance indicators for a public-private partnership in critical infrastructure resilience is yet to be established. In this study, a systematic review was conducted to propose a set of KPRI in PPP in critical infrastructure resilience. Using a three-stage literature search, 95 publications were selected for content analysis. A total of 23 key performance resilience indicators were proposed and subsequently grouped under five categories namely, System performance, Human resource, Social, Record Keeping and Equipment KPRI. Considering this study as a pioneer, this study will provide an in-depth information and knowledge needed for stakeholders in critical infrastructure resilience such as policymakers and infrastructure operators in building the resilience of critical infrastructures.