Contested ground : network governance in Australia's migration industry

This article challenges current understandings of the Australian migration industry's position in a network governance framework by shedding light on Registered Migration Agents’ (RMA) lived experiences of their profession. Using qualitative interview data collected from ten migration intermediaries across Australia, this article examines their experiences of their role in relation to the state and industry bodies. Placing migration intermediaries at the meso-level of analysis, between macro-level forces of the state and micro-level agency of their clients, I argue primarily that the migration industry of Australia is a “contested ground” where intermediaries are embedded within complex negotiations with the state and legal frameworks, whilst also negotiating their legitimacy in a stigmatised profession. The findings of this study reveal migration intermediaries’ experiences of network governance as pivotal stakeholders, operating within a space characterized by complex configurations of autonomy and bureaucratic control.