Dealing with bullying in the workplace : toward zero tolerance

Michelle Cleary, Glenn E. Hunt, Garry Walter, Michael Roberston

    Research output: Contribution to journalArticle

    28 Citations (Scopus)

    Abstract

    Recent reports indicate an absence of respect in workplace culture. Every person has the right to a workplace that is fair and equitable and in which he or she is treated with respect and dignity. Working in a collegial manner is challenging when environments have staff who engage in unprofessional or disruptive behaviors. A number of steps can be taken to support a healthy workplace and prevent bullying. Healthy workplaces are ones in which leaders and managers lead by example, champion respect, and set the tone and expectation for behaviors essential for fostering a harmonious and collaborative environment. The role of the leader/manager is crucial in developing a positive workplace culture that supports a high level of professionalism and a culture of zero tolerance toward bullying.
    Original languageEnglish
    Pages (from-to)34-41
    Number of pages8
    JournalJournal of Psychosocial Nursing and Mental Health Services
    Volume47
    Issue number12
    Publication statusPublished - 2009

    Keywords

    • bullying in the workplace
    • leadership
    • medical personnel
    • mental health personnel
    • mental health services
    • psychiatric nurses

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