Design science research based blended approach for usability driven requirements gathering and application development

Lasanthi De Silva, Jeevani Goonetillake, Gihan Wikramanayake, Athula Ginige, Tamara Ginige, Giuliana Vitiello, Monica Sebillo, Gaetano Di Pasquale, Genoveffa Tortora, Maurizio Tucci

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    5 Citations (Scopus)

    Abstract

    Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending several techniques in Software Engineering (SE) and Human Computer Interaction (HCI) within a Design Science Research (DSR) framework. These techniques were traditional surveys and interviews, causal analysis, scenario creation and transformation, use of paper-based and functional prototypes for communicating with users and capturing their feedback, user centered design, and incremental development. This approach enabled us to better capture requirements based on usability aspects and guided us to design a successful solution. We present a framework derived from this research for wider applicability.
    Original languageEnglish
    Title of host publication2014 IEEE 2nd International Workshop on Usability and Accessibility Focused Requirements Engineering (UsARE 2014): Proceedings, Karlskrona, Sweden, 25 August 2014
    PublisherIEEE
    Pages17-24
    Number of pages8
    ISBN (Print)9781479963522
    DOIs
    Publication statusPublished - 2014
    EventInternational Workshop on Usability and Accessibility Focused Requirements Engineering -
    Duration: 25 Aug 2014 → …

    Conference

    ConferenceInternational Workshop on Usability and Accessibility Focused Requirements Engineering
    Period25/08/14 → …

    Keywords

    • human-computer interaction
    • information technology
    • software engineering
    • user-centered system design

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