Development of a co-operative distributed process mining system for quality assurance

George T. S. Ho, Henry C. W. Lau, S. K. Kwok, Carman K. M. Lee, William Ho

    Research output: Contribution to journalArticle

    10 Citations (Scopus)

    Abstract

    In this paper, a co-operative distributed process mining system (CDPMS) is developed to streamline the workflow along the supply chain in order to offer shorter delivery times, more flexibility and higher customer satisfaction with learning ability. The proposed system is equipped with the ‘distributed process mining’ feature which is used to discover the hidden relationships among each working decision in distributed manner. This method incorporates the concept of data mining and knowledge refinement into decision making process for ensuring ‘doing the right things’ within the workflow. An example of implementation is given, based on the case of slider manufacturer.
    Original languageEnglish
    Pages (from-to)883-918
    Number of pages36
    JournalInternational Journal of Production Research
    Volume47
    Issue number4
    Publication statusPublished - 2009

    Keywords

    • production management
    • quality assurance

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