Diagnostic cues in major crime investigation

Decision-making, or the process by which a decision is formulated, can be described as a subset of an individual’s information processing capacity (Howell & Fleishman, 1982; Lehto & Nah, 2006; Wickens & Flach, 1988; Wickens & Hollands, 2000). Information processing generally involves the acquisition of information, the encoding of information, the recall of information from memory, and the integration of this information to establish a mental representation or an internal explanation or model for how something operates within the external world (Wickens & Flach, 1988). According to Wickens and Hollands (2000), information processing is involved at three key stages of the decision-making process.