Diversity, doctrine and discourse: Internationalising a postgraduate hospitality management subject

This paper is a critical, reflective account of efforts to internationalise a postgraduate subject in a hospitality management course. Preparing managers to operate in socially and culturally diverse environments is an important dimension of hospitality and tourism education. The focus of this postgraduate subject was to further develop students' communication skills in conjunction with the knowledge of the discipline. The model used to internationalise the curriculum of the subject was based on the interrelationships between three aspects: diversity (of students, world views, and expectations of the process of postgraduate education), doctrine (the system of teaching) and discourse (the pedagogical methods employed to teach). Strategies and methods employed to internationalise the content are explained in a table which summarises the main tasks undertaken by students. A detailed description of the style of delivery (discourse), and issues arising from this, are discussed. An evaluation, and suggestions for future changes, conclude the article.