E-governance for small and medium enterprises

Varuna Godara, Rakesh Agrawal

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[Computing, Information Technology and Web-based Technology have become an integral part of the modern day society. They have brought about a revolution in the way different human endeavours are undertaken. Who had imagined that millions of tiny businesses owned and managed by individuals for earning their day to day living (such as small shop keepers, hawkers, small vendors, collies, helpers, small transport operators, household servants amongst many others who are an integral part of every society in the world) would be using mobile phones, tiny devices for communication, playing music, watching videos, internet, record keeping, banking and making business transactions using internet and web based systems? It appears that the pervasive computing has entered the psyche of people and absence of those tiny devices will leave them almost helpless and may even render them ineffective. Is this the right trend? Has technology determinism become a reality, much to the discomfort of those free-minded people who believe that human beings create technologies and hence can control the way their own life can be influenced by them? Is e-governance an issue only for government organisations and other large entities who are driven by set rules and regulations or is this going to find a place in these tiny, small and medium enterprises (for convenience referred to as SMES) also? If the later come out to be true, how it might affect the nature of theses enterprisers and will they be subject to the influence of technology determinism in the same way as almost all other large organisations are? This paper examines some of these questions and also provides a framework of continual innovation that can lead e-governance to succeed in identifying key innovative strategies for the SMEs and providing more than expected services in a cost effective and efficient way to the stakeholders.]]
    Original languageEnglish
    Title of host publicationAdopting E-governance
    PublisherGIFT Publishing
    Number of pages8
    Publication statusPublished - 2007
    EventInternational Conference on E-governance -
    Duration: 1 Jan 2007 → …

    Conference

    ConferenceInternational Conference on E-governance
    Period1/01/07 → …

    Keywords

    • Internet marketing
    • small business
    • technological innovations
    • information technology
    • organizational change
    • electronic commerce

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