Educational development : evaluating efficiency and effectiveness

Sara M. Denize, Robyn L. McGuiggan, Sharon Purchase

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    Educational institutions must balance demands for the delivery of quality programs in the face of increasing fiscal pressure. This paper identifies how this can be accomplished by viewing subject development as a long-term activity that balances process inputs and outputs. A case study is used to illustrate the significance of this long-term multiple outcome approach. It is argued that changes in educational policy and in particular the focus of quality audit processes (which tend to emphasise satisfaction outcomes) are necessary to ensure more productive quality enhancement programs.
    Original languageEnglish
    Title of host publicationANZMAC 2005 Conference: Broadening the Boundaries
    PublisherUniversity of Western Australia
    Number of pages6
    ISBN (Electronic)0646455028
    ISBN (Print)064645546X
    Publication statusPublished - 2005
    EventAustralian and New Zealand Marketing Academy Conference -
    Duration: 1 Dec 2013 → …

    Conference

    ConferenceAustralian and New Zealand Marketing Academy Conference
    Period1/12/13 → …

    Keywords

    • education, higher
    • quality
    • educational evaluation
    • Australia

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