Effective Casework Practice with Adolescents: Perceptions and Practices of DoCS Staff

Virginia Schmied, Peter Walsh

Research output: Book/Research ReportResearch report

Abstract

This paper reports on a small-scale qualitative research project that looked at the nature of effective casework practice with adolescents from the perspective of staff working in the NSW Department of Community Services. The specific objectives of the study were to: describe the nature and characteristics of the work that DoCS staff undertake with adolescents and their families; explore DoCS staff perceptions of strategies that are effective with this client group (including strategies for engaging young people, maintaining relationships and achieving participation in care); identify approaches used by staff to access services for this client group from community partners.
Original languageEnglish
Place of PublicationAshfield, N.S.W.
PublisherNew South Wales. Department of Community Services
Commissioning bodyNSW Department of Community Services
Number of pages36
ISBN (Print)1741900468
Publication statusPublished - 2007

Keywords

  • adolescents
  • characteristics
  • caseworks
  • strategies
  • qualitative research
  • New South Wales Department of Community Services

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