Elderly patients' experiences of care received in the emergency department : a systematic review

Siew Hoon Lim, Sandra Mackey, Hong-Gu He

    Research output: Contribution to journalArticlepeer-review

    Abstract

    This review found that elderly patients had negative experiences, which mainly occurred during the waiting period and were related to long waiting time and physical environment. They were generally satisfied with the care they received from nurses. However, they expressed the need for more physiological, psychological and information support.
    Original languageEnglish
    Pages (from-to)1363-1409
    Number of pages47
    JournalJBI Library of Systematic Reviews
    Volume10
    Issue number23
    Publication statusPublished - 2012

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