Evaluating an Acute Health Care Redesign Program to Improve the Patient Journey

Janna Anneke Fitzgerald; Ann Dadich; Premaratne Samaranayake; Kathy Eljiz; Kate Hayes; Dash Forghani

Evaluating an Acute Health Care Redesign Program to Improve the Patient Journey

Janna Anneke Fitzgerald
, Ann Dadich
, Premaratne Samaranayake
, Kathy Eljiz
, Kate Hayes
, Dash Forghani

Research output: Book/Research Report › Research report

Abstract

This project set out to develop and test criteria for the evaluation of an acute health care redesign program at the Royal Adelaide Hospital (RAH), focused on improving the patient journey. In the past 3.5 years, RAH has implemented a series of initiatives to improve the patient journey through innovative redesign. This study aims to develop holistic criteria to evaluate the impact and benefits of the Patient Pathways program initiatives by using Business Process Management Principles (BPM). The redesign component of the Patient Pathways Improvement model involves planning a change, performing a limited pilot of the change, studying the effects and then acting on the results. Improvements to the "Earlier Patient Discharge" stream are assessed as an exemplar of the criteria developed.

Original language	English
Place of Publication	Penrith, N.S.W.
Publisher	University of Western Sydney
Number of pages	46
Publication status	Published - 2010

Cite this

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AU - Dadich, Ann

AU - Samaranayake, Premaratne

AU - Eljiz, Kathy

AU - Hayes, Kate

AU - Forghani, Dash

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N2 - This project set out to develop and test criteria for the evaluation of an acute health care redesign program at the Royal Adelaide Hospital (RAH), focused on improving the patient journey. In the past 3.5 years, RAH has implemented a series of initiatives to improve the patient journey through innovative redesign. This study aims to develop holistic criteria to evaluate the impact and benefits of the Patient Pathways program initiatives by using Business Process Management Principles (BPM). The redesign component of the Patient Pathways Improvement model involves planning a change, performing a limited pilot of the change, studying the effects and then acting on the results. Improvements to the "Earlier Patient Discharge" stream are assessed as an exemplar of the criteria developed.

AB - This project set out to develop and test criteria for the evaluation of an acute health care redesign program at the Royal Adelaide Hospital (RAH), focused on improving the patient journey. In the past 3.5 years, RAH has implemented a series of initiatives to improve the patient journey through innovative redesign. This study aims to develop holistic criteria to evaluate the impact and benefits of the Patient Pathways program initiatives by using Business Process Management Principles (BPM). The redesign component of the Patient Pathways Improvement model involves planning a change, performing a limited pilot of the change, studying the effects and then acting on the results. Improvements to the "Earlier Patient Discharge" stream are assessed as an exemplar of the criteria developed.

UR - http://handle.uws.edu.au:8081/1959.7/560250

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ER -

Evaluating an Acute Health Care Redesign Program to Improve the Patient Journey

Abstract

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