Exploring online collaboration : an ethnographic analysis of chat groups and discussion forums

Ray Archee

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    Abstract

    ![CDATA[The use of online discussion forums and real-time chat facilities have become assumed components of most online collaborative systems, but there are real differences between the two modalities. Much research has documented the nature of group tasks and social behavior in ordinary classroom contexts, but few studies have compared collaborative efforts of asynchronous and real-time groups. Using an ethnographic approach, this study analyses the collaborative interaction behaviors of 93 online groups. Results show that real-time chat groups appear to simulate ordinary face to face groups, unlike discussion forums, which tend to avoid usual group stages of orientation, conflict and control. Discussion forums instead send repetitive, opinionated messages, use little feedback, appear less friendly, and are less likely to agree.]]
    Original languageEnglish
    Title of host publicationProceedings of the IADIS International Conference on Cognition and Exploratory Learning in Digital Age (CELDA 2006), Barcelona, Spain, December 8-10, 2006
    PublisherIADIS
    Pages101-108
    Number of pages8
    ISBN (Print)9728924224
    Publication statusPublished - 2006
    EventIADIS International Conference on Cognition and Exploratory Learning in Digital Age -
    Duration: 8 Dec 2006 → …

    Conference

    ConferenceIADIS International Conference on Cognition and Exploratory Learning in Digital Age
    Period8/12/06 → …

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