Fine dining restaurant framework development and survey

Jesse Tran; Ana Hol; Quang Vinh Nguyen; Simeon Simoff

doi:10.5220/0006417800830090

Fine dining restaurant framework development and survey

Jesse Tran, Ana Hol, Quang Vinh Nguyen, Simeon Simoff

Western Sydney University

Research output: Chapter in Book / Conference Paper › Conference Paper › peer-review

Abstract

The goal of restaurant owners is to maximise their incomes through satisfying the whole needs and experiences of their diners. This is usually done through a modern point of sales (POS) system. However, with the large number of POS on the market with abundant array of features, very few research has been done on the usability and effectiveness of these systems and their features. Our research investigates POS systems reviews each of their features and then aims to find similarities that have the most impact, and are essential to the day to day processes of existing fine dining restaurants using these POS systems. This paper aims to determine which features of POS systems are most crucial for the decision making in specific restaurant situations.

Original language	English
Title of host publication	Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - Volume 4: ICE-B, Madrid, Spain, 24-26 July 2017
Publisher	SciTePress
Pages	83-90
Number of pages	8
ISBN (Print)	9789897582578
DOIs	https://doi.org/10.5220/0006417800830090
Publication status	Published - 2017
Event	ICETE (Conference) - Duration: 24 Jul 2017 → …

Conference

Conference	ICETE (Conference)
Period	24/07/17 → …

Keywords

management
restaurants

Access to Document

10.5220/0006417800830090

Cite this

@inproceedings{27334990b78e4b6e916710ec7faa26c6,

title = "Fine dining restaurant framework development and survey",

abstract = "The goal of restaurant owners is to maximise their incomes through satisfying the whole needs and experiences of their diners. This is usually done through a modern point of sales (POS) system. However, with the large number of POS on the market with abundant array of features, very few research has been done on the usability and effectiveness of these systems and their features. Our research investigates POS systems reviews each of their features and then aims to find similarities that have the most impact, and are essential to the day to day processes of existing fine dining restaurants using these POS systems. This paper aims to determine which features of POS systems are most crucial for the decision making in specific restaurant situations.",

keywords = "management, restaurants",

author = "Jesse Tran and Ana Hol and Nguyen, {Quang Vinh} and Simeon Simoff",

year = "2017",

doi = "10.5220/0006417800830090",

language = "English",

isbn = "9789897582578",

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booktitle = "Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - Volume 4: ICE-B, Madrid, Spain, 24-26 July 2017",

publisher = "SciTePress",

note = "ICETE (Conference) ; Conference date: 24-07-2017",

}

Fine dining restaurant framework development and survey. / Tran, Jesse; Hol, Ana ; Nguyen, Quang Vinh et al.
Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - Volume 4: ICE-B, Madrid, Spain, 24-26 July 2017. SciTePress, 2017. p. 83-90.

Research output: Chapter in Book / Conference Paper › Conference Paper › peer-review

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AU - Hol, Ana

AU - Nguyen, Quang Vinh

AU - Simoff, Simeon

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N2 - The goal of restaurant owners is to maximise their incomes through satisfying the whole needs and experiences of their diners. This is usually done through a modern point of sales (POS) system. However, with the large number of POS on the market with abundant array of features, very few research has been done on the usability and effectiveness of these systems and their features. Our research investigates POS systems reviews each of their features and then aims to find similarities that have the most impact, and are essential to the day to day processes of existing fine dining restaurants using these POS systems. This paper aims to determine which features of POS systems are most crucial for the decision making in specific restaurant situations.

AB - The goal of restaurant owners is to maximise their incomes through satisfying the whole needs and experiences of their diners. This is usually done through a modern point of sales (POS) system. However, with the large number of POS on the market with abundant array of features, very few research has been done on the usability and effectiveness of these systems and their features. Our research investigates POS systems reviews each of their features and then aims to find similarities that have the most impact, and are essential to the day to day processes of existing fine dining restaurants using these POS systems. This paper aims to determine which features of POS systems are most crucial for the decision making in specific restaurant situations.

KW - management

KW - restaurants

UR - http://handle.westernsydney.edu.au:8081/1959.7/uws:42816

U2 - 10.5220/0006417800830090

DO - 10.5220/0006417800830090

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BT - Proceedings of the 14th International Joint Conference on e-Business and Telecommunications (ICETE 2017) - Volume 4: ICE-B, Madrid, Spain, 24-26 July 2017

PB - SciTePress

T2 - ICETE (Conference)

Y2 - 24 July 2017

ER -

Fine dining restaurant framework development and survey

Abstract

Conference

Keywords

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