First Nations Digital Inclusion in Western Sydney

This report showcases the findings of the First Nations Digital Inclusion in Western Sydney project—a partnership between the Whitlam Institute, Western Sydney University researchers and community organisations. The project which was overseen by an Indigenous Governance Committee draws on an online survey, yarning circles, and storytelling interviews. This report amplifies the day-to-day realities of Indigenous peoples in Western Sydney, revealing how inequalities in the digital space disadvantage Indigenous peoples in one of Australia's most diverse and growing urban regions.

Digital inclusion is fundamental to equitable participation in society—affecting all aspects of life including access to education, employment, healthcare, and government services. Access to technology assists Indigenous peoples in Western Sydney to stay in contact with family and friends, to share knowledge about their culture, kinship, and Country. Yet, Indigenous peoples in Western Sydney continue to face significant barriers in accessing reliable digital technology, affordable internet, and digital literacy opportunities.

While digital inclusion is recognised as a key priority under Outcome 17 of the National Agreement on Closing the Gap, current efforts fall short in addressing the challenges faced by Indigenous peoples in urban settings. This report presents a comprehensive analysis of these barriers and outlines solutions driven by Indigenous peoples and their experiences.