Framework for managing deficiencies and inefficiencies in quantity surveying-related software implementation

There is a wide variety of software that can be applied in the construction sector relating to various aspects including design, time management, cost management, and quality management. Software like AutoCAD, CostX, Revit, CostOS™, Vico Cost Planner, PlanSwift, Oracle Primavera, Cubicost, and Bluebeam are among the prominent software that directly deal with cost management/quantity surveying (QS) aspects in construction projects. Although the global construction sector has been revolutionised by information technology, the Sri Lankan construction industry continues to be slow to adopt new technologies due to many factors. In particular, quantity surveyors encounter deficiencies and inefficiencies when implementing quantity surveying-related software within the Sri Lankan construction industry, mainly due to the issues related to the product, organisation, and human resources. Therefore, this study focused on strategies to overcome deficiencies and inefficiencies in implementing quantity surveying-related software in Sri Lanka and thereby enhance productivity. A qualitative approach was adopted using a survey research strategy to investigate the research phenomena in Sri Lanka. Data were collected through ten semi-structured interviews with industry practitioners and academic professionals. Purposive sampling identified resource persons experienced in quantity surveying and related software such as AutoCAD, CostX, Revit, CostOS™, Vico Cost Planner, PlanSwift, and Cubicost. The study revealed deficiencies such as lack of financial capacity, standards, skilled personnel, and knowledge opportunities, and inefficiencies including less memory access, organisational and legal issues, delays, budget overruns, and poor product quality. Experts suggested stakeholder actions to overcome these issues, and a framework was developed to support effective QS software implementation.