Abstract
![CDATA[This article reports preliminary findings from a collaborative study between academics and healthcare practitioners to explore brilliant renal care. The methodology, guided by positive organisational scholarship in healthcare, used the world café method. There were 18 patients and 10 carers engaged in group conversations to explore their experiences of the Regional Dialysis Centre Blacktown (RDC-B). Preliminary findings reveal the Centre was completely patient and relationally centred with dedicated and competent staff members providing complete, responsive and personalised service. Practical and scholarly implications of this research reveal brilliance occurs in complex health care services and pragmatic research between healthcare practitioners and academics offers a dynamic space for collaborative scholarship to examine, understand and promote positive health care experiences of patients and carers.]]
| Original language | English |
|---|---|
| Title of host publication | 32nd Annual Australian & New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand |
| Publisher | ANZAM |
| Pages | 925-940 |
| Number of pages | 16 |
| ISBN (Print) | 9780648110941 |
| Publication status | Published - 2018 |
| Event | Australian and New Zealand Academy of Management. International conference - Duration: 4 Dec 2018 → … |
Conference
| Conference | Australian and New Zealand Academy of Management. International conference |
|---|---|
| Period | 4/12/18 → … |
Keywords
- kidneys
- diseases
- medical care
- health services administration
- leadership
