How to promote brilliant renal care

Louise Kippist; Liz Fulop; Ann Dadich; Anne Smyth

How to promote brilliant renal care

Louise Kippist
, Liz Fulop
, Ann Dadich
, Anne Smyth

Research output: Chapter in Book / Conference Paper › Conference Paper › peer-review

Abstract

This article reports preliminary findings from a collaborative study between academics and healthcare practitioners to explore brilliant renal care. The methodology, guided by positive organisational scholarship in healthcare, used the world cafÃ© method. There were 18 patients and 10 carers engaged in group conversations to explore their experiences of the Regional Dialysis Centre Blacktown (RDC-B). Preliminary findings reveal the Centre was completely patient and relationally centred with dedicated and competent staff members providing complete, responsive and personalised service. Practical and scholarly implications of this research reveal brilliance occurs in complex health care services and pragmatic research between healthcare practitioners and academics offers a dynamic space for collaborative scholarship to examine, understand and promote positive health care experiences of patients and carers.

Original language	English
Title of host publication	32nd Annual Australian & New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand
Publisher	ANZAM
Pages	925-940
Number of pages	16
ISBN (Print)	9780648110941
Publication status	Published - 2018
Event	Australian and New Zealand Academy of Management. International conference - Duration: 4 Dec 2018 → …

Conference

Conference	Australian and New Zealand Academy of Management. International conference
Period	4/12/18 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

kidneys
diseases
medical care
health services administration
leadership

Cite this

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title = "How to promote brilliant renal care",

abstract = "This article reports preliminary findings from a collaborative study between academics and healthcare practitioners to explore brilliant renal care. The methodology, guided by positive organisational scholarship in healthcare, used the world caf{\~A}{\textcopyright} method. There were 18 patients and 10 carers engaged in group conversations to explore their experiences of the Regional Dialysis Centre Blacktown (RDC-B). Preliminary findings reveal the Centre was completely patient and relationally centred with dedicated and competent staff members providing complete, responsive and personalised service. Practical and scholarly implications of this research reveal brilliance occurs in complex health care services and pragmatic research between healthcare practitioners and academics offers a dynamic space for collaborative scholarship to examine, understand and promote positive health care experiences of patients and carers.",

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author = "Louise Kippist and Liz Fulop and Ann Dadich and Anne Smyth",

year = "2018",

language = "English",

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pages = "925--940",

booktitle = "32nd Annual Australian \& New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand",

publisher = "ANZAM",

note = "Australian and New Zealand Academy of Management. International conference ; Conference date: 04-12-2018",

}

Kippist, L, Fulop, L, Dadich, A & Smyth, A 2018, How to promote brilliant renal care. in 32nd Annual Australian & New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand. ANZAM, pp. 925-940, Australian and New Zealand Academy of Management. International conference, 4/12/18.

How to promote brilliant renal care. / Kippist, Louise; Fulop, Liz; Dadich, Ann et al.
32nd Annual Australian & New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand. ANZAM, 2018. p. 925-940.

Research output: Chapter in Book / Conference Paper › Conference Paper › peer-review

TY - GEN

T1 - How to promote brilliant renal care

AU - Kippist, Louise

AU - Fulop, Liz

AU - Dadich, Ann

AU - Smyth, Anne

PY - 2018

Y1 - 2018

N2 - This article reports preliminary findings from a collaborative study between academics and healthcare practitioners to explore brilliant renal care. The methodology, guided by positive organisational scholarship in healthcare, used the world cafÃ© method. There were 18 patients and 10 carers engaged in group conversations to explore their experiences of the Regional Dialysis Centre Blacktown (RDC-B). Preliminary findings reveal the Centre was completely patient and relationally centred with dedicated and competent staff members providing complete, responsive and personalised service. Practical and scholarly implications of this research reveal brilliance occurs in complex health care services and pragmatic research between healthcare practitioners and academics offers a dynamic space for collaborative scholarship to examine, understand and promote positive health care experiences of patients and carers.

AB - This article reports preliminary findings from a collaborative study between academics and healthcare practitioners to explore brilliant renal care. The methodology, guided by positive organisational scholarship in healthcare, used the world cafÃ© method. There were 18 patients and 10 carers engaged in group conversations to explore their experiences of the Regional Dialysis Centre Blacktown (RDC-B). Preliminary findings reveal the Centre was completely patient and relationally centred with dedicated and competent staff members providing complete, responsive and personalised service. Practical and scholarly implications of this research reveal brilliance occurs in complex health care services and pragmatic research between healthcare practitioners and academics offers a dynamic space for collaborative scholarship to examine, understand and promote positive health care experiences of patients and carers.

KW - kidneys

KW - diseases

KW - medical care

KW - health services administration

KW - leadership

UR - http://handle.westernsydney.edu.au:8081/1959.7/uws:49052

UR - https://www.anzam.org/wp-content/uploads/2018/12/ANZAM-Conference-Proceedings-2018.pdf

M3 - Conference Paper

SN - 9780648110941

SP - 925

EP - 940

BT - 32nd Annual Australian & New Zealand Academy of Management Conference: Managing the Many Faces of Sustainable Work: Conference Proceedings, 4-7 December 2018, Auckland, New Zealand

PB - ANZAM

T2 - Australian and New Zealand Academy of Management. International conference

Y2 - 4 December 2018

ER -

How to promote brilliant renal care

Abstract

Conference

UN SDGs

Keywords

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Cite this