Implications for skills, employment and management

Ian Miles, Cristina Martinez-Fernandez

    Research output: Chapter in Book / Conference PaperChapter

    1 Citation (Scopus)

    Abstract

    This chapter discusses the broader implications of the increasing significance of Knowledge Intensive Service Activities (KISA), especially in relation to skill requirements, skills upgrading and employment generation, and to management strategy, government policy, and the responses of educational institutions. We consider the nature of KISA occupations and the skills they deploy and report arguments that there are widespread trends towards the broadening of competences needed in these.
    Original languageEnglish
    Title of host publicationThe Knowledge Economy at Work: Skills and Innovation in Knowledge Intensive Service Activities
    EditorsCristina Martinez-Fernandez, Ian Miles, Tamara Weyman
    Place of PublicationU.K.
    PublisherEdward Elgar
    Pages241-267
    Number of pages27
    ISBN (Print)9781847200495
    Publication statusPublished - 2011

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