Abstract
This chapter discusses the broader implications of the increasing significance of Knowledge Intensive Service Activities (KISA), especially in relation to skill requirements, skills upgrading and employment generation, and to management strategy, government policy, and the responses of educational institutions. We consider the nature of KISA occupations and the skills they deploy and report arguments that there are widespread trends towards the broadening of competences needed in these.
Original language | English |
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Title of host publication | The Knowledge Economy at Work: Skills and Innovation in Knowledge Intensive Service Activities |
Editors | Cristina Martinez-Fernandez, Ian Miles, Tamara Weyman |
Place of Publication | U.K. |
Publisher | Edward Elgar |
Pages | 241-267 |
Number of pages | 27 |
ISBN (Print) | 9781847200495 |
Publication status | Published - 2011 |