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Implications for skills, employment and management

  • Ian Miles
  • , Cristina Martinez-Fernandez

Research output: Chapter in Book / Conference PaperChapter

1 Citation (Scopus)

Abstract

This chapter discusses the broader implications of the increasing significance of Knowledge Intensive Service Activities (KISA), especially in relation to skill requirements, skills upgrading and employment generation, and to management strategy, government policy, and the responses of educational institutions. We consider the nature of KISA occupations and the skills they deploy and report arguments that there are widespread trends towards the broadening of competences needed in these.
Original languageEnglish
Title of host publicationThe Knowledge Economy at Work: Skills and Innovation in Knowledge Intensive Service Activities
EditorsCristina Martinez-Fernandez, Ian Miles, Tamara Weyman
Place of PublicationU.K.
PublisherEdward Elgar
Pages241-267
Number of pages27
ISBN (Print)9781847200495
Publication statusPublished - 2011

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