In search of the digital transformation framework of SMEs: a bibliometric analysis

Purpose: This study aims to understand the intellectual structure related to the success of digital transformation among small and medium-sized enterprises (SMEs) and develop a conceptual framework for the successful digital transformation of SMEs. Design/methodology/approach: This study employs bibliometric analysis for mapping the landscape of research on the digital transformation of SMEs. We use co-citation analysis to identify the root of emerging concepts in older literature and co-occurrence analysis to identify relevant topics discussed in the primary literature. Finally, based on the results of our bibliometric analysis, we constructed the structured framework for the digital transformation of SMEs. Findings: This study found that dynamic capability, resource-based view (RBV) and technology acceptance model (TAM) are the main theories used to investigate digital transformation among SMEs. Those main theories were then operationalized into the various strategies needed for digital transformation among SMEs. Based on those findings, we have proposed a conceptual digital transformation framework for SMEs. Originality/value: We propose a structured SME digital transformation framework based on the leading theory proposed by the most cited articles and significant research findings from the primary literature. Information systems, entrepreneurship and SME researchers could use conceptual frameworks for further investigation.