Skip to main navigation Skip to search Skip to main content

Inclusive leadership and team innovation in retail services

  • La Anh Duc
  • , Nguyen Dinh Tho
  • University of Economics Ho Chi Minh City

Research output: Contribution to journalArticlepeer-review

11 Citations (Scopus)

Abstract

Drawing upon social exchange theory and extending it into a team context, this study investigated a moderated mediation model in which shared team psychological contract fulfillment mediates the relationship between inclusive leadership and team innovation, and team proactive personality moderates the relationship between inclusive leadership and shared team psychological contract fulfillment. The results, based on a survey dataset collected from 300 team leaders in retail services in Vietnam, provided support for these relationships. The study findings extend the existing literature on inclusive leadership and psychological contract fulfillment to the team level and suggest possible ways for team leaders to enhance team innovation performance.

Original languageEnglish
Pages (from-to)330-350
Number of pages21
JournalThe Services Industries Journal
Volume45
Issue number3-4
DOIs
Publication statusPublished - 2025

Bibliographical note

Publisher Copyright:
© 2023 Informa UK Limited, trading as Taylor & Francis Group.

Keywords

  • team proactive personality
  • Vietnam
  • team innovation
  • shared team psychological contract fulfillment
  • Inclusive leadership

Fingerprint

Dive into the research topics of 'Inclusive leadership and team innovation in retail services'. Together they form a unique fingerprint.

Cite this