Abstract
Drawing upon social exchange theory and extending it into a team context, this study investigated a moderated mediation model in which shared team psychological contract fulfillment mediates the relationship between inclusive leadership and team innovation, and team proactive personality moderates the relationship between inclusive leadership and shared team psychological contract fulfillment. The results, based on a survey dataset collected from 300 team leaders in retail services in Vietnam, provided support for these relationships. The study findings extend the existing literature on inclusive leadership and psychological contract fulfillment to the team level and suggest possible ways for team leaders to enhance team innovation performance.
| Original language | English |
|---|---|
| Pages (from-to) | 330-350 |
| Number of pages | 21 |
| Journal | The Services Industries Journal |
| Volume | 45 |
| Issue number | 3-4 |
| DOIs | |
| Publication status | Published - 2025 |
Bibliographical note
Publisher Copyright:© 2023 Informa UK Limited, trading as Taylor & Francis Group.
Keywords
- team proactive personality
- Vietnam
- team innovation
- shared team psychological contract fulfillment
- Inclusive leadership
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