Inside the software firm : co-production of knowledge and KISA in the innovation process

Cristina Martinez-Fernandez, Ian Miles

    Research output: Contribution to journalArticle

    30 Citations (Scopus)

    Abstract

    This paper discusses Knowledge Intensive Service Activities (KISA) as the context where co-production of knowledge is happening in the firm. Other elements in the innovation process of the firm such as KIBS, RTOs and networks where the firm is embedded are also discussed. The paper argues that the analysis of KISA provides a useful framework for understanding the innovation system that co-production of knowledge provides today to firms. Understanding the specific characteristics and functionalities of KISA within the firm's innovation system might constitute a competitive advantage for firms or clusters of firms.
    Original languageEnglish
    Number of pages11
    JournalInternational Journal of Services Technology and Management
    Publication statusPublished - 2006

    Keywords

    • business activities
    • co-production of knowledge
    • intensive
    • knowledge

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