TY - JOUR
T1 - Key performance indicators and HoNOS
AU - Dickens, Geoff
AU - Sugarman, Philip
PY - 2010
Y1 - 2010
N2 - St Andrew's Healthcare has pioneered the use of Health of the Nation Outcome Scales (HoNOS) data to power key performance indicators demonstrating change on global and risk-related outcome among a diverse group of patients with mental disorders, neurodevelopmental and learning disabilities, and acquired brain injury. Performance indicators based on routinely collected outcomes data for 2008 and 2009 were calculated for six specialist services (at Northampton men's, women's, adolescent, older adults secure services and our brain injury rehabilitation unit; and in our low secure adult service in Essex) to demonstrate change. Mean 90-day change rates of +0.64% and +0.52% on the risk outcomes indicator, and of +0.78% and +0.66% on global outcomes measures were demonstrated for 2008 and 2009 respectively. Differentials in change rates between services with highly specialised service-user needs reflected clinical realities. St Andrew's Healthcare has now published six years of performance data demonstrating continuous positive change for our patient groups. These indicators should be viewed as valid and stable and should be more widely adopted.
AB - St Andrew's Healthcare has pioneered the use of Health of the Nation Outcome Scales (HoNOS) data to power key performance indicators demonstrating change on global and risk-related outcome among a diverse group of patients with mental disorders, neurodevelopmental and learning disabilities, and acquired brain injury. Performance indicators based on routinely collected outcomes data for 2008 and 2009 were calculated for six specialist services (at Northampton men's, women's, adolescent, older adults secure services and our brain injury rehabilitation unit; and in our low secure adult service in Essex) to demonstrate change. Mean 90-day change rates of +0.64% and +0.52% on the risk outcomes indicator, and of +0.78% and +0.66% on global outcomes measures were demonstrated for 2008 and 2009 respectively. Differentials in change rates between services with highly specialised service-user needs reflected clinical realities. St Andrew's Healthcare has now published six years of performance data demonstrating continuous positive change for our patient groups. These indicators should be viewed as valid and stable and should be more widely adopted.
KW - men
KW - mental health services
KW - mental illness
UR - http://handle.westernsydney.edu.au:8081/1959.7/uws:46552
UR - http://search.ebscohost.com/login.aspx?direct=true&db=rzh&AN=105115824&site=ehost-live&scope=site
U2 - 10.12968/bjhc.2010.16.9.78369
DO - 10.12968/bjhc.2010.16.9.78369
M3 - Article
SN - 1358-0574
VL - 16
SP - 431
EP - 435
JO - British Journal of Healthcare Management
JF - British Journal of Healthcare Management
IS - 9
ER -