Learner satisfaction of e-learning in workplace : case of oil company in Middle East

The goal of this paper is to identify factors that affect e-Learners' satisfaction in a large corporation in Saudi Arabia. By adopting an organisational/technological perspective to the e-Learning system, the existing body of literature on e-Learning was reviewed and a suitable theoretical model was selected as an initial theoretical framework characterising various underlying factors for the e-Learners' satisfaction in today's workplace environments in general. Through four semi-structured interviews with employees selected from the case study organisation the current study attempts to identify additional factors that may be relevant to the large Middle Eastern corporations. This in turn will facilitate development of a survey questionnaire that crosses distinctively different cultures, which constitutes the author's future study.