Linguistic and gender factors in user engagement with Arabic LLM-based virtual agents for rehabilitation

Amina Mohamednour, Ameera Alyafei, Sumyah AlKatheri, Rafeea Saad, Asma Shafiqurrahman, Zhao Zou, Omar Mubin, Duaa Mehiar, Fady Alnajjar

Research output: Chapter in Book / Conference PaperChapterpeer-review

Abstract

Large Language Model (LLM) based virtual agents are transforming robotic rehabilitation by providing personalized, adaptive support. However, when using LLM for rehabilitation, we need to ensure user acceptance and understand how AI-generated language and/or virtual appearance can affect users' responses and engagement. This study investigates the impact of word selections, voice and virtual agent gender on Arabic-speaking users' emotions and engagement in rehabilitation using LLM-based virtual agents. A multi-factorial design will be employed, manipulating command politeness (soft vs. harsh), dialects, and voice/agent gender. Arabic-speaking participants will be exposed to commands presented by LLM-based virtual agents with the variables systematically varied. Emotions will be quantified using a face emotion recognition system, while the engagement will be assessed through user feedback. Our findings showed variance in users' emotional responses to different stimuli, highlighting the importance of considering language style and gender when intervening with users. The results provide insights into cultural and linguistic factors influencing user interactions with LLM-based virtual agents in rehabilitation contexts. The study also contributes to the broader field of human-computer interaction, emphasizing the importance of considering linguistic and cultural factors in designing interactive rehabilitation systems.
Original languageEnglish
Title of host publicationConverging Clinical and Engineering Research on Neurorehabilitation V
Subtitle of host publicationProceedings of the 6th International Conference on Neurorehabilitation (ICNR 2024), November 5–8, 2024, La Granja, Spain
EditorsJose L. Pons, Jesus Tornero, Metin Akay
Place of PublicationSwitzerland
PublisherSpringer Nature Switzerland AG
Pages402-405
Number of pages4
Volume2
ISBN (Electronic)9783031775840
ISBN (Print)9783031775833
DOIs
Publication statusPublished - 2024

Publication series

NameBiosystems and Biorobotics
Volume32
ISSN (Print)2195-3562
ISSN (Electronic)2195-3570

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