Measuring the value of knowledge resources

Rada Massingham, Peter Massingham

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[The knowledge-based economy presents a need for knowledge value metrics that are reliable and acceptable to internal and external stakeholders. Researchers have responded with numerous methods which often promise more than they deliver, mainly because they fail to translate value into observable objective criteria. This paper proposes a taxonomy for identifying valuable human capital. Grounded in the intellectual capital literature, the taxonomy is based on tacit human capital, and three new constructs: tacit social capital (organizational memory), tacit structural capital (learning organization contribution), and tacit relational capital (knowledge tied to the individual rather than the position). The taxonomy combines a broad range of extant measurement constructs to develop a valuable human capital index. The index may be used to assess the organisation’s overall ‘health’ in each of the four types of capital, and may also help identify why individuals create value for the organisation.]]
    Original languageEnglish
    Title of host publicationManaging Our Intellectual and Social Capital : Proceedings of the 21st ANZAM Conference, 4-7 December 2007, Sofitel Wentworth, Sydney
    PublisherPromaco Conventions
    Number of pages1
    ISBN (Print)1863081402
    Publication statusPublished - 2007
    EventAustralian and New Zealand Academy of Management Conference -
    Duration: 4 Dec 2013 → …

    Conference

    ConferenceAustralian and New Zealand Academy of Management Conference
    Period4/12/13 → …

    Keywords

    • human capital
    • intellectual capital
    • knowledge management
    • measurement
    • organizational learning

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