Mobile Money in Haiti: Potentials and Challenges

Erin B. Taylor; Espelencia Baptiste; Heather Horst

Mobile Money in Haiti: Potentials and Challenges

Erin B. Taylor, Espelencia Baptiste, Heather Horst

Western Sydney University

Research output: Book/Research Report › Research report

Abstract

In November 2010, Digicel and VoilÃ Â¡ both made mobile money services publicly available in Haiti. Building upon our previous research on domestic remittances and financial practices, we returned to Haiti from December to April to identify mobile money's potentials and challenges given the specific characteristics of the mobile money services offered and the needs of the Haitian population. This report presents our analysis of how the new mobile money services fit into Haiti's existing socioeconomic environment, and how customers are adapting and using the services. We identify six key insights and make recommendations for the development of mobile money in Haiti.

Original language	English
Place of Publication	U.S.
Publisher	Institute for Money, Technology and Financial Inclusion
Number of pages	14
Publication status	Published - 2011

Cite this

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AB - In November 2010, Digicel and VoilÃ Â¡ both made mobile money services publicly available in Haiti. Building upon our previous research on domestic remittances and financial practices, we returned to Haiti from December to April to identify mobile money's potentials and challenges given the specific characteristics of the mobile money services offered and the needs of the Haitian population. This report presents our analysis of how the new mobile money services fit into Haiti's existing socioeconomic environment, and how customers are adapting and using the services. We identify six key insights and make recommendations for the development of mobile money in Haiti.

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BT - Mobile Money in Haiti: Potentials and Challenges

PB - Institute for Money, Technology and Financial Inclusion

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Mobile Money in Haiti: Potentials and Challenges

Abstract

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