TY - JOUR
T1 - Perceived outcomes of action learning : study from a large public sector organization in UAE
AU - Srinivasa Rao, A.
AU - Kareem Abdul, Waheed
AU - D’souza, Nelson
PY - 2017
Y1 - 2017
N2 - Purpose: The purpose of this study was to examine the impact of action learning programs on individual performance improvement and career progression in a large banking sector organization in the UAE. Design/methodology/approach: A conceptual model was proposed and measured the outcomes of the action learning program variables in a public sector bank in the UAE. A total of 106 employees of the organization who had participated in a certified management program (CMP) have responded to the survey. Findings: The outcomes of action learning program variables, such as self-efficacy, teamwork and performance management, were found to have an influence significantly on individual performance improvement. Research limitations/implications: As the current study was focused on banking sector only, similar studies from other industries/sectors (e.g. trading, services, etc.) can be taken up for further research by including antecedents and consequences of participants of action learning programs. Practical implications: This study could offer specific guidance to managers as to how and what type of education and learning programs to be provided to their team members for competency development and career progression. Social implications: As the UAE economy is growing and population staying in the region is becoming multicultural, there is an ample need for managers to foster learning and education environment in various organizations to change culture and managerial practices toward achieving organizational objectives. Originality/value: The study is original and provides value and direction for managers and senior management on talent development processes.
AB - Purpose: The purpose of this study was to examine the impact of action learning programs on individual performance improvement and career progression in a large banking sector organization in the UAE. Design/methodology/approach: A conceptual model was proposed and measured the outcomes of the action learning program variables in a public sector bank in the UAE. A total of 106 employees of the organization who had participated in a certified management program (CMP) have responded to the survey. Findings: The outcomes of action learning program variables, such as self-efficacy, teamwork and performance management, were found to have an influence significantly on individual performance improvement. Research limitations/implications: As the current study was focused on banking sector only, similar studies from other industries/sectors (e.g. trading, services, etc.) can be taken up for further research by including antecedents and consequences of participants of action learning programs. Practical implications: This study could offer specific guidance to managers as to how and what type of education and learning programs to be provided to their team members for competency development and career progression. Social implications: As the UAE economy is growing and population staying in the region is becoming multicultural, there is an ample need for managers to foster learning and education environment in various organizations to change culture and managerial practices toward achieving organizational objectives. Originality/value: The study is original and provides value and direction for managers and senior management on talent development processes.
KW - action research
KW - active learning
KW - management
KW - organizational learning
UR - http://handle.westernsydney.edu.au:8081/1959.7/uws:44736
U2 - 10.1108/MBE-03-2017-0010
DO - 10.1108/MBE-03-2017-0010
M3 - Article
SN - 1368-3047
VL - 21
SP - 291
EP - 308
JO - Measuring Business Excellence
JF - Measuring Business Excellence
IS - 4
ER -