Practices to improve communication between birth parents and permanent families. Advances in Social Work and Welfare Education

Background: Support to maintain important family relationships is seen as a right for children
in permanent care in Australia. In New South Wales, newly legislated permanency principles
prioritise open adoption over long-term foster care and require plans for ongoing, face-toface (known as direct) birth family contact for children in permanent placements. Countries
with similar child welfare systems do not place the same emphasis on contact after permanent
removal and it is especially uncommon to see direct contact given priority in open adoption.
The problem: There is mixed evidence on the benefits of contact for children in permanent
care. The quality of the relationship between birth relatives and caregivers is critical to the
success of contact. Casework support is key to promoting understanding and communication
between children’s birth parents and permanent carers or adoptive parents. The emerging
permanency model in New South Wales does not yet have an evidence base and most
caseworkers lack the skills to help these families build a constructive relationship in the
interests of ongoing contact for children.
The solution: Casework practices developed for use in child welfare placements elsewhere
may be successfully applied to New South Wales to help build the practical skills needed to
facilitate openness, empathy and respectful interactions. These practices need to be tested
and refined to build an evidence base on what works to support ongoing direct contact
for children who are permanently removed from parental care.