Prioritizing enabling factors for successful Radio Frequency Identification (RFID) implementation : the application of a multi-criteria decision-making method

Tritos Laosirihongthong, Premaratne Samaranayake, Kaewta Rohitratana, Poomporn Thamsatitdej

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    Abstract

    ![CDATA[The purpose of this study is to prioritize enabling factors for successful Radio Frequency Identification (RFID) implementation. Multi-criteria decision making, based on Analytic Hierarchy Process (AHP) method was adopted for prioritizing enabling factors for successful RFID implementation. The study involves four phases, which include: (1) assessment of potential enabling factors and performance measures in RFID implementation; (2) development of the problem structure in order to form the AHP model; (3) soliciting experts' opinions; and (4) prioritise those enabling factors. Twelve experts, consisting of five academics and researchers, and seven suppliers and manufacturers of RFID, were interviewed. Expert ChoicerM software was used to calculate the normalized and unique priority weights. The results of the data analysis determined the relative importance of individual factors, and in turn identified the enabling factors on which organizations should consolidate their efforts in the process of implementing RFID. These factors include top management commitment, training and education of employees, establishing an effective business network, ensuring the technological compatibility among users, and implementing effective project management. Recommendations for practitioners (management) to implement this technology in both manufacturing and retailing business are proposed.]]
    Original languageEnglish
    Title of host publicationSupply Chain Innovations: People, Practice and Performance: Proceedings of the Logistics Research Network Annual Conference 2008, University of Liverpool, UK, 10th-12th September 2008
    PublisherLiverpool University Press
    Pages297-302
    Number of pages6
    ISBN (Print)9781904564003
    Publication statusPublished - 2008
    EventLogistics Research Network Conference -
    Duration: 10 Sept 2008 → …

    Conference

    ConferenceLogistics Research Network Conference
    Period10/09/08 → …

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