Abstract
In this article, we explore Quick Response (QR) codes (machine-readable optical labels that link to information) and how, after a period of having fallen out of favor, they have been reactivated and have come to underpin COVID-19 automation and contact-tracing efforts. During the pandemic, they were used especially for "safe entry" and other kinds of check-in to locations to facilitate contact tracing. In this context, QR codes facilitate automated decision-making in relation to infectious disease surveillance and disease outbreak control. However, the use of QR codes for contact-tracing purposes has enjoyed mixed success and its implementation has encountered several challenges, as we illustrate through a case study that explores QR codes and COVID contact tracing in Singapore and Australia.
| Original language | English |
|---|---|
| Pages (from-to) | 1268-1289 |
| Number of pages | 22 |
| Journal | New Media and Society |
| Volume | 26 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - Mar 2024 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© The Author(s) 2023.
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- Apps
- Australia
- automation
- COVID-19
- mobile technology
- QR codes
- Singapore
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