Re-imagining public service

We live at a time marked by growing distrust of democratic institutions and increasing threats to those Enlightenment values that afford the individual protection from the arbitrary exercise of authoritarian power. In the face of such challenges, we need to re-imagine more agile, adaptive and responsive forms of governance. This edited speech argues that with sufficient political authority, public services can facilitate the commissioning of programme delivery, cross-sectoral collaboration, new forms of social investment in public good and more opportunities for participatory engagement by citizens.