Relationships between market orientation, innovation and firm performance : the role of employee attitudes and beliefs

David R. Low, Ross L. Chapman, Amrik Sohal, Richard Cooney

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    This paper undertakes an analysis of a range of previous studies to explore the link between market orientation, innovation and firm performance. Many studies have suggested that an increased level of market orientation can lead to an increase in firm performance. Other studies have linked market orientation with the innovation performance of the firm, although there is evidence to suggest this correlation may be either positive or negative. Both the market orientation literature and the innovation literature discuss the concept of having a harmonious “culture” to promote a higher level output in these areas. This paper develops a parsimonious model of the relationship between market orientation and innovation and, using the firm as the unit of analysis, presents a conceptual framework for research examining the relationship between employee attitudes and values, and firm-level market orientation and innovativeness.
    Original languageEnglish
    Title of host publicationApplications and Synthesis in the Global Economy: Proceedings of the 7th International Research Conference on Quality, Innovation and Knowledge Management, 16-18 February, 2005, Kuala Lumpur, Malaysia
    PublisherMonash University
    Number of pages9
    ISBN (Print)0732622778
    Publication statusPublished - 2005
    EventInternational Research Conference on Quality, Innovation and Knowledge Management -
    Duration: 12 Feb 2007 → …

    Conference

    ConferenceInternational Research Conference on Quality, Innovation and Knowledge Management
    Period12/02/07 → …

    Keywords

    • business enterprises
    • technological innovations
    • market orientation
    • success in business
    • employees
    • attitudes

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