Remotely delivered physiotherapy for musculoskeletal conditions is cost saving for the health system and patients: economic evaluation of the REFORM randomised trial

Alison J. Hayes, Hannah G. Withers, Joanne V. Glinsky, Jackie Chu, Matthew D. Jennings, Ian Starkey, Rachel Parmeter, Max Boulos, Jackson J. Cruwys, Kitty Duong, Ian Jordan, David Wong, San Trang, Maggie Duong, Hueiming Liu, Tara E. Lambert, Joshua R. Zadro, Catherine Sherrington, Christopher Maher, Barbara R. LucasDeborah Taylor, Manuela L. Ferreira, Lisa A. Harvey

Research output: Contribution to journalArticlepeer-review

Abstract

Questions: Is remotely delivered physiotherapy cost saving when compared with usual face-to-face physiotherapy as typically provided in a public hospital outpatient setting? Is remotely delivered physiotherapy cost-effective? Design: Economic evaluation embedded within a randomised controlled, non-inferiority trial using a health system plus patient perspective. Participants: Patients with musculoskeletal conditions presenting to Sydney public hospitals for physiotherapy treatment. Intervention: REFORM was a randomised controlled trial comparing remotely delivered physiotherapy with usual care provided in an outpatient setting. Remotely delivered physiotherapy involved one face-to-face physiotherapy session in conjunction with text messages, phone calls and an individualised exercise program delivered through an ‘App’. Outcome measures: The economic evaluation included the Patient Specific Functional Scale at 6 weeks in the cost-minimisation and cost-effectiveness analyses, and quality-adjusted life years (QALYs) at 26 weeks in the cost-utility analysis. Health system and patient resource use were derived from patient self-report. Results: Costs per participant over 6 weeks were AUD $742 for remotely delivered physiotherapy and $910 for face-to-face physiotherapy, with a mean cost difference of –$168 (95% CI –$339 to $1). There was a 98% probability of remotely delivered physiotherapy being cost saving within the non-inferiority margin of the Patient Specific Functional Scale, and an 88% probability of being dominant to face-to-face physiotherapy (less costly and more effective). There was a 51% probability of being cost-effective at a nominal $50,000/QALY threshold. Conclusion: Moving people with musculoskeletal conditions to a remote model of physiotherapy care is potentially cost saving for health systems and patients, without compromising health outcomes when compared with currently provided public hospital care. Trial registration: ACTRN12619000065190.

Original languageEnglish
Pages (from-to)179-184
Number of pages6
JournalJournal of Physiotherapy
Volume71
Issue number3
DOIs
Publication statusPublished - Jul 2025
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2025 Australian Physiotherapy Association

Keywords

  • Cost-effectiveness
  • Economic evaluation
  • Musculoskeletal conditions
  • Rehabilitation
  • Telehealth

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